With the summer rush and non availability of tickets for a train journey, we had to necessarily take a flight toHyderabada few days ago. Among the various options prevailing in the present conditions where popular airlines are canceling their flights, Indigo airlines appeared to be the best bet. My husband and I were happy that the flight landed a few minutes before time at the Rajiv Gandhi airport.
On our return journey a few days later, while waiting to board the flight, I tried to get a cup of tea but learnt only coffee was available which was surprising, as Hyderabadis are tea drinkers. The first thing I did after boarding the flight was to look through the menu card kept in the front seat pocket and I was happy to find masala chai was included in it. On learning only coffee was available, my husband had ordered for one cup, (which cost rs.6o/) paying rs.110/ as he had no change, expecting the airhostess to return the balance of rs.50/. She came back with the coffee in a few minutes but made no attempt to return the change though she passed by us half a dozen times.When he reminded her, she went on repeating ‘no change, no change’ flanking a smile and we realized she had no intention of returning the amount. Just as the time for landing was approaching, her colleague who was watching what was going on, stopped in the aisle near our seats and returned the amount.
While disembarking I found the errant air hostess turning her head away to avoid facing us. So much for courtesy and honesty in the skies!
n.meera raghavendra rao